Field service management software for IT field services
Clokizi helps IT field services turn requests into scheduled on-site interventions, track every ticket to resolution and prove each visit.
Common challenges
1
SLA pressure
Response and resolution deadlines are easy to miss without tracking.
2
Many sites
On-site support across client sites is hard to coordinate.
3
Proof of resolution
Clients want evidence each intervention was resolved.
How Clokizi helps
Ticket scheduling
Turn requests into scheduled on-site interventions.
Live tracking
Follow each intervention from planned to resolved in real time.
Documented reports
Capture actions, photos and signatures on site.
Client & site history
Full record of every intervention per client and site.
Results teams see
35%
fewer missed SLAs
100%
interventions tracked
50%
less time coordinating
“On-site support used to live in email and spreadsheets. Now every ticket becomes a tracked, proven intervention.”
Yannis T.
Operations manager, IT services