Privacy Policy

Last updated: February 14, 2026

Clokizi (“us”, “we”, or “our”) operates the clokizi.com website and the Clokizi mobile application (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service.

1. Information we collect

We collect several types of information to provide and improve our Service:

  • Personal data: email address, first and last name, phone number, company name.
  • Usage data: how the Service is accessed and used (pages visited, time spent, browser type).
  • Location data: with your permission, GPS data from the mobile app to verify agent presence on intervention sites.
  • Photos: photos uploaded by agents as intervention documentation, stored securely.

2. How we use your data

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis to improve our Service
  • To detect, prevent and address technical issues

3. Data storage & security

Your data is stored on secure servers. We use industry-standard encryption for data in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel only.

4. Third-party services

We may employ third-party companies to facilitate our Service:

  • Firebase (Google): authentication and file storage
  • Stripe: payment processing
  • PostHog: product and web analytics (only with your consent)

5. Data retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, and usage data for internal analysis.

6. Your rights (GDPR)

If you are a resident of the European Economic Area, you have data protection rights:

  • The right to access, update or delete your information
  • The right of rectification
  • The right to object to processing
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

7. Cookies

We use cookies and similar technologies to run the site and, with your consent, to measure usage. You can refuse non-essential cookies from the cookie banner or your browser.

8. Children’s privacy

Our Service does not address anyone under the age of 18, and we do not knowingly collect data from anyone under 18.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page.

10. Contact us

If you have any questions about this Privacy Policy, contact us at support@clokizi.com.

Privacy Policy — Clokizi